If you enjoy cooking and want access to professional-grade equipment and ingredients, you may have wondered – can anyone shop at restaurant supply stores? Many home cooks and food enthusiasts want the quality and variety offered by these wholesale providers.

In this comprehensive guide, we’ll cover everything you need to know about restaurant supply stores and their policies for public shoppers.

If you’re short on time, here’s a quick answer: Most restaurant supply stores are open to the public. However, some may have policies like minimum order sizes that make them more geared toward businesses. Many welcome non-commercial shoppers as long as you follow their guidelines.

What Are Restaurant Supply Stores?

Restaurant supply stores, also known as foodservice supply stores, are retail establishments that specialize in providing a wide range of products and equipment for the foodservice industry. These stores cater to the needs of restaurants, cafes, bars, hotels, catering businesses, and other establishments that serve food and beverages.

They offer everything from kitchen utensils and appliances to commercial-grade equipment and supplies.

Definition and Typical Offerings

Restaurant supply stores are specifically designed to meet the unique needs of the foodservice industry. They stock a vast array of products that are essential for running a successful restaurant or food establishment. Some common items you can find in these stores include:

  • Cookware and bakeware
  • Cutlery and kitchen tools
  • Commercial-grade appliances
  • Food storage containers
  • Tableware and serving utensils
  • Restaurant furniture
  • Cleaning supplies and janitorial equipment
  • Food preparation equipment
  • Disposable foodservice items

These stores aim to provide a one-stop-shop experience for restaurant owners and foodservice professionals, offering a comprehensive range of products to meet their specific needs.

Major National Chains

There are several major national chains of restaurant supply stores that have a significant presence across the country. These chains have multiple locations, making it convenient for restaurant owners to access their products. Some of the well-known national chains include:

  • Restaurant Depot: With over 130 locations nationwide, Restaurant Depot offers a wide range of products at wholesale prices. They cater to both professional chefs and individual customers.
  • WebstaurantStore: As an online retailer, WebstaurantStore has become a popular choice for restaurant owners. They have a vast inventory of products and offer competitive prices.
  • Gordon Food Service: With over 175 stores across the United States, Gordon Food Service is a leading supplier of foodservice products. They cater to both commercial and non-commercial customers.

Independent Local Stores

In addition to the major national chains, there are also many independent local restaurant supply stores that cater to specific regions or cities. These stores often have a more personalized approach and may offer unique products that cater to the local culinary scene.

Supporting these independent stores not only helps the local economy but also allows restaurant owners to establish relationships with knowledgeable suppliers who understand the unique needs of their area.

It’s worth noting that not all restaurant supply stores are open to the public. Some may require a business license or membership to access their products. However, many stores do welcome the general public and offer competitive prices on quality products.

For more information about restaurant supply stores and their offerings, you can visit WebstaurantStore.com and RestaurantDepot.com.

Benefits of Shopping at Restaurant Supply Stores

Commercial-grade equipment

One of the major benefits of shopping at restaurant supply stores is the availability of commercial-grade equipment. These stores offer a wide range of high-quality kitchen appliances, utensils, and tools that are specifically designed for professional use in the food service industry.

Whether you are a professional chef or a passionate home cook, having access to such equipment can greatly enhance your culinary skills and efficiency in the kitchen. From industrial-grade ovens and refrigerators to professional-grade knives and cookware, restaurant supply stores have everything you need to equip your kitchen like a pro.

Bulk ingredients and huge variety

Another advantage of shopping at restaurant supply stores is the ability to purchase bulk ingredients and access a wide variety of products. These stores cater to the needs of restaurants, bakeries, and other food establishments, so they stock a vast array of ingredients that are often not readily available in regular retail stores.

Whether you’re looking for specialty flours, unique spices, or large quantities of fresh produce, restaurant supply stores can fulfill your culinary needs. Moreover, the variety of products available allows you to experiment with different flavors and ingredients, making your cooking experience more exciting and adventurous.

Lower prices compared to retail stores

When it comes to pricing, restaurant supply stores often offer lower prices compared to retail stores. Due to their business model and target audience, these stores can provide competitive prices on their products.

Buying kitchen equipment and ingredients in bulk can result in significant cost savings, especially for those who frequently cook or own a food-related business. Moreover, some restaurant supply stores offer discounts and promotions, further reducing the overall cost of your purchases.

By shopping at these stores, you can get the same quality products you would find in retail stores but at a more affordable price.

Policies for Non-Commercial Shoppers

Minimum order sizes

When it comes to purchasing supplies from restaurant supply stores as a non-commercial shopper, one common concern is whether there is a minimum order size requirement. Fortunately, many restaurant supply stores do not have a minimum order size for non-commercial shoppers.

This means that you can purchase as little or as much as you need, making it convenient for individuals or small businesses who may not require large quantities of supplies.

Payment methods accepted

Restaurant supply stores typically offer a variety of payment methods to accommodate non-commercial shoppers. While cash is often accepted, most stores also accept major credit cards, debit cards, and even mobile payment options.

This flexibility in payment methods allows customers to choose the option that is most convenient for them.

Return policies

Understanding a store’s return policy is important for any shopper, and non-commercial shoppers are no exception. Restaurant supply stores typically have different return policies for non-commercial customers compared to commercial customers.

It is important to check the store’s return policy before making a purchase to ensure that you are aware of any specific requirements or restrictions. Some stores may offer full refunds within a certain timeframe, while others may only offer store credit or exchanges.

Sales tax exemption requirements

Non-commercial shoppers may wonder if they are eligible for sales tax exemptions when shopping at restaurant supply stores. In some cases, non-commercial shoppers who are purchasing items for exempt purposes, such as charitable organizations or educational institutions, may be eligible for sales tax exemption.

However, the requirements for sales tax exemption can vary depending on the state and local laws. It is advisable to check with the store or consult with a tax professional to determine if you qualify for sales tax exemption.

Tips for Getting the Most Out of Your Visit

Bring adequate transportation

When planning a trip to a restaurant supply store, it’s important to consider the size and weight of the items you intend to purchase. These stores often stock large and heavy equipment, such as commercial-grade ovens, refrigerators, and furniture.

Therefore, it’s wise to bring a vehicle with enough space and capacity to transport your desired items safely. If you don’t have access to a car or truck, consider renting one for the day or utilizing a delivery service offered by the store.

Come prepared with a shopping list

With the vast array of products available at restaurant supply stores, it’s easy to get overwhelmed by choices. To ensure you make the most of your visit, take some time beforehand to create a shopping list.

Identify the specific items you need, such as kitchen utensils, cookware, or disposable supplies. Having a list will help you stay focused and avoid impulse purchases. Additionally, it’s a good idea to measure the space where you plan to use or store the items, so you can be sure they will fit properly.

Ask about special order options

While restaurant supply stores offer a wide selection of items, there may be instances where you can’t find exactly what you’re looking for. In such cases, don’t hesitate to ask the store staff about special order options.

Many stores have relationships with manufacturers and distributors, which allows them to source specific items that may not be on display. They may also be able to provide information about upcoming sales or new product arrivals.

By inquiring about special orders, you increase your chances of finding exactly what you need.

Request free samples of ingredients

Some restaurant supply stores not only sell equipment and supplies but also offer a variety of ingredients for culinary professionals. If you’re interested in trying out new flavors or testing the quality of certain ingredients, don’t be afraid to ask for free samples.

Many stores are happy to provide small portions or samples of products like spices, sauces, or specialty ingredients. Not only can this help you make informed purchasing decisions, but it can also be an opportunity to discover new flavors and enhance your culinary creations.

Top Restaurant Supply Stores Open to the Public

Restaurant Depot

Restaurant Depot is one of the leading restaurant supply stores that is open to the public. With over 150 locations across the United States, they offer a wide range of products including fresh produce, meat, dairy, beverages, and kitchen equipment.

Restaurant Depot is a favorite among restaurant owners and foodservice professionals for its competitive prices and bulk purchasing options. They require customers to provide proof of business, such as a tax ID or business license, to access their store.

However, individuals can also shop at Restaurant Depot by obtaining a temporary pass, which allows them to experience the benefits of shopping at a wholesale food and equipment supplier.

Smart Foodservice Warehouse Stores

Smart Foodservice Warehouse Stores, formerly known as Cash&Carry, is another popular restaurant supply store open to the public. They have more than 70 locations in the western United States and offer a wide range of food products, kitchen supplies, and janitorial items.

Smart Foodservice Warehouse Stores pride themselves on providing quality products at affordable prices to both businesses and individuals. No membership or proof of business is required to shop at their stores, making it convenient for anyone looking to stock up on restaurant supplies.

Gordon Food Service

Gordon Food Service, commonly referred to as GFS, is a restaurant supply store that caters to both commercial and non-commercial customers. They have over 175 locations in the United States and Canada and offer a wide selection of food, beverages, and kitchen equipment.

While GFS primarily serves the needs of restaurants, hotels, and other foodservice establishments, they also welcome individual shoppers. Gordon Food Service does not require a membership or proof of business to shop at their stores, making it accessible to the general public.


WebstaurantStore is an online restaurant supply store that is open to the public. They offer a vast inventory of products ranging from kitchen equipment and restaurant furniture to disposable supplies and smallwares. WebstaurantStore is known for its competitive prices and fast shipping.

They cater to both businesses and individuals, making it a convenient option for anyone looking to purchase restaurant supplies online. With a user-friendly website and excellent customer service, WebstaurantStore has become a popular choice among restaurant owners and home chefs alike.

KaTom Restaurant Supply

KaTom Restaurant Supply is a family-owned restaurant supply store that is open to the public. They have been serving the industry for over 30 years and offer a wide range of products including kitchen equipment, tableware, and food preparation tools.

KaTom prides itself on providing excellent customer service and competitive prices. While they primarily serve the needs of businesses, they welcome individual shoppers as well. With a vast selection of products and a knowledgeable staff, KaTom Restaurant Supply is a trusted name in the industry.

When it comes to restaurant supply stores open to the public, these top options provide a great selection of products at competitive prices. Whether you are a restaurant owner, caterer, or simply someone who enjoys cooking, these stores offer a wide range of items to meet your needs.

So, next time you need to stock up on restaurant supplies, consider visiting one of these stores or check out their websites for a convenient online shopping experience.


Shopping at restaurant supply stores gives home cooks access to amazing selection and savings. While some policies favor business customers, many welcome non-commercial shoppers. Going prepared with a list, truck, and willingness to buy in bulk will help you take full advantage.

We hope this guide gave you the tips and information needed to confidently shop at restaurant supply stores open to the public.

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